If you have difficulty with the installation and you do not understand the step-by-step instructions, which can be found on the Imbachat website at the link: https://imbachat.com/en/blog/post/step-step-imbachat-setup
You can always contact technical support by e-mail support@imbachat.com, where we will provide you with help and a step-by-step video guide, which consists of two steps - 1) installing the plugin 2) setting up the plugin, where you answer a series of questions and it works the way you need.
As well as help to sort out the other details and arising from your questions.